Closed for the season. See you in Spring 2023!

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2021 Best Bike Business by Ontario By Bike!

2021 Best Bike Business by Ontario By Bike!2021 Best Bike Business by Ontario By Bike!2021 Best Bike Business by Ontario By Bike!

South Eastern Ontario Region

2021 Best Bike Business by Ontario By Bike!

2021 Best Bike Business by Ontario By Bike!2021 Best Bike Business by Ontario By Bike!2021 Best Bike Business by Ontario By Bike!

South Eastern Ontario Region

Who am I?

Wheels In Motion opened its doors on March 1st, 2011, the day I retired from 29+ years of military service.  Serving almost two decades in Europe, I biked extensively in Germany, completing multiple 320- and 400-kilometer bike trails through some of the most amazing scenery possible ... the Rhein, Mosel and Saar Rivers, vineyards as far as the eye could see, old historical towns of which the oldest was 2,000 years old (Trier!) and absolutely beautiful countryside. I also biked in Austria, France, Luxembourg and Spain.  


During my last seven years in Europe I was a weekly columnist in the European Stars & Stripes Newspaper, writing about walking, cycling, swimming, rollerblading and cross-country skiing events sponsored by clubs in cities and towns across countries participating in the International Federation of Popular Sports (IVV).  I also wrote additional feature articles on walking and cycling tips and safety and even about pet safety!  In the 13 years I participated in IVV events before leaving Europe, I walked 8,000 kilometers in 12 countries; completed 33 marathons, 5 triathlons and duathlons; cycled 1,500 kilometers and even cross-country skied 125 kilometers!  The only IVV sport in which I didn’t participate was rollerblading ... the wheels are too small for my liking!


In March 2006 I moved to Ottawa. During the "snowmageddon" winter of 2008 I decided to try my hand at breaking down and replacing worn out components on a 2005 Rocky Mountain Slayer 50 full suspension mountain bike I had excitedly bought on eBay.  I had no clue what I was doing and no proper tools but I got it done. By the next winter I was building my first bike from the ground up, selecting the frame and every component and learning even more as I went along. I was hooked! 


A professionally trained and Certified Bicycle Technician by the United Bicycle Institute, the industry’s leading school, I started Wheels In Motion to provide a more personalized bicycle repair experience, drawing from my 20+ years working in customer service. As my customer, you will always pay the best price -- you will not be charged for repairs your bike does not need.


The only female-owned and operated bicycle repair shop in the Ottawa and North Grenville area, and the only shop between Nepean and Prescott, you can rest assured your bike will receive the attention and care it deserves ... and be ready for the road or trail again as quickly as possible!  The most fantastic part of my job is handing cleaned and polished bikes back to excited customers after a tune-up.  "It looks better than the day I bought it!" is what I hear the most. The all-time best response was, "That's not my bike."  Yes it was.  


In the bar at the top of this page, above the photo of the bike in the beautiful area of Germany where I lived, you can schedule an appointment.  Need to message me with any questions you may have about your bike or my services?  That's in the lower half of the page.  I look forward to hearing from you!


Ride. Drive. Safely!


Jennifer West

Owner, Wheels In Motion

Certified Bicycle Technician

Certified DT Swiss Advanced Wheelbuilder

Certified Suspension Technician

Due to a family emergency, the shop will not reopen this winter for fat bike repairs. 


Spring/Summer service starts again April 1st, 2023!

    Looking for a trainer this winter?  Ask me about Tacx trainers or any other Garmin products! 

    Worldwide Bicycle & Parts Shortage Continues!

    You need a part or accessory? Always ask me first!  I have items that many larger bike shops may not have in stock! For example: wheels, tubes, tires, pedals, rear derailleurs and accessories are all in short supply in many bike shops but I have a good stock for a small repair shop. Customers are always surprised when they come in! If you see it or I have it, get it while you can!


    That said, the bike & parts shortage will continue this year.  The industry hopes to edge closer to back on track in 2023 but it may take a couple years for it to settle into a new normal. Production backlogs and greatly increased transportation times, as well as increased interest in cycling, especially in Canada, have compounded the issues brought on by Covid. 


    Beware that some components may be out of stock or significantly delayed this year (some delayed until 2023 & even 2024!).  Bike accessory production (cycle computers, bells etc.) is getting better although all models may not be available. 


    What about parts prices?  Well, as you can guess, they've gone up and will continue to do so as manufacturing materials and transportation costs increase.  


    But, as I said above ... First, always ask me first!  And second, if you see it or I have it you need to buy it while you can!


    Check these out!

    Park Tool School

    Park Tool School

    Park Tool School

    Wheels In Motion is a certified Park Tool School location! Hands-on maintenance & repair clinics written by Park Tool & taught by me.  Bring your bike, learn how it works, how to change a flat & make common adjustments.


    Learn more

    Ontario By Bike

    Park Tool School

    Park Tool School

    Wheels In Motion is an Ontario By Bike member.  This network offers a variety of cycling information such as maps, itineraries, and listings of certified bicycle friendly businesses. 

    Learn more

    529 Garage

    Park Tool School

    529 Garage

    Wheels In Motion is listed on Ottawa Police Service's 529 Garage registration site listing.  529 Garage is a inexpensive registry system that acts as a community watch for your bike across Canada & the US. Register your bike in the app.  Shield your bike.  Alert the entire community if your bike is stolen.  Ask me about the registration packet!

    Learn more

    Contact Me

    Closed  for  the  season.  


    Shop will reopen April 1, 2023 for Spring service.  

    Wheels In Motion

    7454 Fourth Line Road, Kemptville, ON (Between Kemptville & North Gower)

    (613) 276-5216 info@wheelsinmotion.bike Forms of payment: - e-Interac before bike pick-up after receipt of invoice (preferred so pick-up goes smoother & faster) - Cash & Interac in the store - No credit cards

    2021 or 2022 paid Tune-Up customer? And a subscriber? Get "Member's Only" access! Ask for more info.

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